Phone Orders
To place an order by phone, please call (877) 653-2529 from 8am to 5pm CST, Monday thru Friday,
and 8am to 12pm CST Saturday

Methods of payment
For online or phone orders, you can pay for your purchases with Visa, MasterCard, American Express and Discover.

Security
Fitz and Floyd is committed to securing your privacy.  We employ the use of state-of-the-art encryption technology to give your personal information the security it deserves. At no time will your personal information be sold or rented to third parties for marketing purposes.

Sales Taxes
We are required to collect applicable sales taxes on all orders shipped to Texas. Sales tax will be applied to
shipping charges, as well.

Order Status
You can view your online order status by logging into your account and clicking on the “Order History” tab.

Backorders
Fitz and Floyd Online does not accommodate the processing of backorders.  Only items available for purchase will be shown online.  In the event that a desired item on an order cannot be fulfilled, your credit card will be refunded and the item will be removed from your order.  Please review your order confirmation email to discover any items not included with your order.