Phone Orders
To place an order by phone, please call (877) 653-2529 from 7am to 7pm PST Monday thru Friday (except holidays).

 

Methods of payment
If you order online or by phone, you can pay for your purchases with Visa, MasterCard, American Express and Discover.

 

Security
Fitz & Floyd is committed to securing your privacy. We employ the use of state-of-the-art encryption technology to give your personal information the security it deserves.

 

Sales Taxes
We are required to collect applicable sales taxes on all orders shipped to Texas, California and New Jersey.

 

Order Status
You can view your order status for online orders by logging into your account and clicking on the “order history” tab.

 

Backorders
We currently do not accommodate the processing of backorders. Only items available for purchase will be shown online. In the event that a desired item on an order cannot be fulfilled, your credit card will be refunded, and the item will be removed from your order. Please review your order confirmation email to discover any items not included with your order.