Enjoy your Dinnerware. Make it a part of your everyday life. Don’t “save” it for special occasions. There are several types of material such as bone china, porcelain, stoneware and earthenware. Our dinnerware and salad plates are designed for today’s creative consumers; encouraging them to mix and match our product to express their own lifestyles. Good care should provide you with years of lasting enjoyment.
What is the difference between bone china, porcelain, stoneware and earthenware?
Hand washing is the best way to fully insure the longevity of your dinnerware’s beauty. It is especially recommended for the frequent use of dinnerware trimmed in gold or platinum. Do not overload the sink; only wash a few pieces at a time. Never place dinnerware in contact with a direct flame or subject it to extreme temperature changes. Harsh heavy-duty detergents, scouring powders, and steel wool pads are abrasive and should never be used on dinnerware. Our Dinnerware is dishwasher-safe. When washing in the dishwasher, use a mild, non-citrus liquid or powder detergent. Load dishes securely on racks so that the pieces do not touch, and so they cannot be dislodged by water action. Ensure that the dishwasher is in good working condition and has no exposed metal racks. Also ensure that metal objects (pots, pans, utensils) do not come in contact with the dinnerware. Use a mild wash cycle, and let pieces cool before removing.
Dinnerware with Gold-Banding or Other Metallic Decoration The best preventative maintenance for tarnish is use. The more frequently you use your dinnerware, the less chance it will tarnish. Drying by hand immediately after washing will also help to prevent tarnish. Never place gold-banded or other metallic decoration in a microwave, unless specified on the backstamp.
Tarnish Tarnish (discoloration) of banding can be caused in many ways: hard water with a high iron and/or manganese content, rust in interior plumbing or dishwasher parts, or contact with chemicals or chemical fumes in the environment.
Metal Marks Occasionally, dark streaks may be found on the surface of your china from contact with kitchen utensils, aluminum foil trays or other metal objects. Apply a small amount of a gentle, non-abrasive cleanser, such as Bon Ami, using a soft, wet cloth or sponge.
Stains from Coffee, Tea, etc. Stains can result from allowing coffee, tea or certain foods to stand on china. If possible, rinse promptly after use. Should stains develop, we recommend the following:
Hand-Painted Giftware and Serving Pieces Many Fitz and Floyd giftware products are hand-painted and designed to be functional serving items as well as beautiful display pieces. Proper care will provide years of beauty and enjoyment. To ensure the proper care of your giftware and serving pieces, we recommend you follow these easy care instructions:
Although we do not offer repair services, here are a few suggestions for making repairs to your treasured pieces. Please note that caution should be observed and you should use your own judgment as Fitz and Floyd Enterprises (FFE) is not responsible for additional damage.