U.S. Consumer Product Safety Commission – Fast Track Recall with Canada
Recall Date: July 11, 2019
Recall Number: 19-165
Re: Lifetime Brands Recalls Fitz and Floyd® Nevaeh White® Can Mugs Due to Burn and Laceration Hazards
Name of Product: Fitz and Floyd® Nevaeh White® Can Mugs
Lifetime Brands Recalls Fitz and Floyd Nevaeh White Mugs Due to Burn and Laceration Hazards.
Hazard: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.
Consumer Contact: Lifetime Brands: toll-free at 888-561-2269 from 9 a.m. to 5 p.m. ET Monday through Friday; email at firstname.lastname@example.org; or online at www.fitzandfloyd.com and click on Recalls located at the top of the page.
Recall Details Units: About 153,250
Description: This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.
Incidents/Injuries: Lifetime Brands and Fitz & Floyd have received reports of seven incidents where the mugs cracked after holding hot liquids with one report of a consumer receiving minor burns.
Sold At: Bed Bath & Beyond stores nationwide and online at bedbathandbeyond.com from January 2013 through February 2019 for between $8 and $10 for the mug individually packaged and $30 for the 4-piece dinnerware set.
Importer: Fitz & Floyd Enterprises, LLC, of Newtown, Pa., and Lifetime Brands Inc., of Garden City, N.Y.
Manufactured in: China
In Conjunction With: Canada
Note: Health Canada’s press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70401r-eng.php
This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline:
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime.
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.